It can be very distressing if you have been accused of bullying, harassment, sexual misconduct, or a hate crime.
The University will not make assumptions on the relative merits of a complaint. No party will be considered ‘at fault’ until a complaint has been investigated. All those involved in a complaint will be treated fairly and offered advice and support. Find out more on the University Policy
It might be useful to think about some of the behaviours that describe:
• Report and Support.
Students and staff can report an incident using the University’s Report and Support system. You can choose to do this anonymously or you can request support from an advisor. If you choose to talk to an advisor they will be able to talk through the options and support available to you, in confidence.
• University policy.
If you choose to make a formal complaint to the University against a student or a member of staff there are procedures which set out the steps you'll need to follow.
Student Wellbeing Service.
The University’s team of professional wellbeing advisors, practitioners and counsellors offers confidential support. This can be accessed 24/7 via the Student Hub
. Please call the Student Support Hub on +44(0)23 80599 599 and select option 2 for wellbeing or if you would prefer email firstname.lastname@example.org
The SUSU Advice Centre
is a free, confidential, impartial service where an advisor can talk through the procedure, how to complain, what options are available and support you through the process. This support includes checking draft complaints and attending any meetings with the University.
It is a safe space online to get things off your chest, have conversations, get creative and learn how to manage your mental health and wellbeing.Employee Assistance Programme
. EAP is a confidential and independent support service for university staff.